Employers

Support for a variety of regulatory and compliance items, including, but not limited to: Form 5500 completion, review of plan documents to ensure compliance with health and welfare regulations, and non-discriminatory testing. Also provide updates on legislative compliance issues and advise on benefits approach.

Develop custom modeling tools to assess contribution, carrier and plan design options, as well as cost projections and budget analyses needed to finalize changes. Develop dashboard with key performance indicators, including costs, cost drivers and predictive modeling data.

Support communication efforts through the development of custom materials, such as benefit guides, webinars and bulletins. Coordinate and facilitate open enrollment meetings.

Review and assess existing broker contract terms and conditions, scope of services, and current cost structure, along with overall broker expertise and service philosophy. If requested, we conduct a comprehensive RFP process to ensure clients partner with the best provider which meets their needs.

Carve out existing embedded TPA subrogation and implement an independent subrogation provider, which can double medical claim recovery savings that were at the fault of another party.

Connect lower-income employees with Medicaid counselors who offer education and enrollment support. Program also provides ongoing and re-enrollment support through a full-service call center.

Implement a suite of voluntary benefits and determine the best benefits mix for the employee population. Help secure the most competitive pricing through market research and RFP processes.

Support HR services ranging from recruitment and onboarding to full payroll and HR outsourcing.

Address a broad range of business and individual insurance needs, from workers compensation and management liability to home & auto insurance.

Provide systems and service evaluations using our comprehensive RFP process. Whether you need point solutions and technology to support an internal service center, or providers to support a co-sourced or fully outsourced model, we can help you make informed, long-term decisions.

Optimize benefits, HR and payroll service delivery strategies.  We work with our clients to construct a future HCM/Benefits/Payroll administrative strategy that meets their evolving needs.

Our proprietary database tracks provider service offerings, fees, contract terms and performance levels continually, so you can see how your contract compares to the current market.

We can serve as your internal project manager, provide business analyst resources to confirm documentation, create test plans and manage client/user acceptance testing, providing an experienced partner to augment your internal team throughout the implementation process.

A poor implementation, turnover, historical data, outdated provider systems, and manual processes are just a few potential sources of service problems. We have extensive experience assessing administrative services and processes to identify the root-cause of errors so remediation can begin.

We are prepared to deliver market-based insights on how to support major plan design changes, propose options when faced with a major systems upgrade, provide perspective on provider systems and process issues as well as the impact of provider and organizational changes.

We establish performance metrics and measurement tools across benefits, HR and payroll service providers. We provide a quarterly evaluation of performance. We analyze change orders for compliance and prepare an annual report card analyzing competitiveness.